Contact Us

Have a question, feedback, or need help with the downloader? We're happy to hear from you. Fill out the form below or reach us directly by email.

Email us directly at:

support@tiktokvideodownloader.co

We typically respond within 24 to 48 hours on business days.

Send Us a Message

Common Questions

The downloader is not working. What should I do?

First, ensure your TikTok URL is copied correctly — it should look like tiktok.com/@username/video/12345... or vm.tiktok.com/abc123. If the issue persists, try a different browser or clear your cache. You can also email us with the URL that failed.

How long does it take to get a response?

We aim to respond to all inquiries within 24 to 48 hours on business days.

Can I request a feature?

Yes! We welcome feature suggestions. Use the contact form above and select "Feedback or Suggestion" as the subject.

Do you accept advertising partnerships?

For advertising inquiries, please reach out via email with the subject line "Advertising Inquiry."